Frequently Asked Questions
Have any question? We’re here to answer.
How can I schedule an appointment?
You can schedule an appointment here or call us at 630-277-9018.
What is your cancellation & no-show policy?
Our goal is to provide hassle free and convenient health care. If something comes up, please let us know and we are happy to reschedule appointments. There is a $50 penalty for follow up appointments and a $100 fee for new patients for no shows or any visits not canceled within 24 hours.
Do you accept insurance?
Yes, we accept Medicare and most commercial insurance plans as well as some HMO’s.
What if I need a refill?
Please contact your pharmacy to send an electronic refill request.
What conditions do you treat?
Willow Rheumatology and Wellness specializes in the diagnosis and treatment of inflammatory and autoimmune conditions, including but not limited to:
• Rheumatoid arthritis and other inflammatory arthritis
• Psoriatic arthritis and ankylosing spondylitis
• Lupus (SLE) and other connective tissue diseases
• Sjögren's syndrome
• Vasculitis
• Gout and pseudogout
• Osteoporosis and metabolic bone disease
• Myositis and inflammatory muscle disease
Please note that we do not specialize in Ehlers-Danlos syndrome (EDS), hypermobility spectrum disorders (HSD), or postural orthostatic tachycardia syndrome (POTS) as primary diagnoses. Patients seeking comprehensive care for these conditions are best served by providers with dedicated expertise in connective tissue hypermobility and dysautonomia. The EDS Society maintains a provider directory at ehlers-danlos.com that may help you find a specialist in your area.
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